Pending on product availability and completion of all the above mentioned checks, orders received before 14:00 pm will be shipped by the next two working days. If we receive your order after 14:00 pm, it will be sent within 3 working days from the necessary controls and the confirmation of the order. If a product is not available, the order remains pending and our company will contact the customer for the expected delivery time, possible replacement, or cancellation of the order.
Shipping costs are borne by the customer as shown on the following tables.
Our products are delivered in Greece via the express delivery company “SPEEDEX” (www.speedex.gr) and abroad by “UPS” (www.ups.com).
Our company does not deliver products to minors or persons under guardianship, without the written consent/authorization of their guardian. Products cannot be delivered to mailboxes.
Τhe address declared by the customer needs to be real and valid. If the carrier is unsuccessful in their attempt to deliver the goods due to absence or change of address, the customer is responsible for the prompt notification of the carrier or he/she will be charged any additional cost of shipping.
Our company is not responsible for delays due to: the function of the carrier, or their faulty communication with the customer, negligence on behalf of the customer to communicate with the carrier, delays of Customs offices, strikes, or any other incident of force majeure.
Products remain property of the company until delivery, and travel at company’s risk. In case of package loss, the order will be replaced pending product availability or the customer will be refunded.
Delivery times are estimated and depend on the approval of your credit card, our stock availability, the courier and post office, delays at customs, your arrangements with the carrier, and any strikes and events of force majeure.
The fees for shipping are as follows:
All domestic orders are exclusively delivered through “SPEEDEX” express delivery.
Delivery for Greece costs 4 euros. Delivery is free for orders equal or above 70 euros. Average delivery time: 1 to 2 working days.
All international orders are exclusively delivered through “UPS” express delivery.
The cost of delivery is twenty-five (25.00) euros per order.
Average delivery time:
In order to receive your order, you have to sign a form given to you at the time of delivery. If you are absent, you should ensure the presence of someone to sign the receipt of the products. Otherwise, you should contact the carrier to set another time for delivery. You can also add special instructions for delivery during the ordering process.
Any contract between the client and our company is governed by the Greek Laws and any claim or controversy will be solved at the courts of Athens, Greece.
By buying products of our company from our website you assume full and unconditional acceptance of the hereby terms of sale.